The Sr. Student Service Coordinator is responsible for the development, implementation, execution and evaluation of the Avanzando Program. The Avanzando Program is the result of a partnership established between UMKC and the Hispanic Development Fund (HDF). Implemented in August 2011, the Avanzando Program was initially designed to support Latinx students at UMKC, including HDF and Agapito Mendoza Scholarship recipients in their academic and career pursuits. Goals include:
Increasing scholar retention
Improving the experience of scholars and Latinx students on campus through close collaboration with the Association of Latin American Students and Latinx & Latin American Studies
Improving graduation rates
Supporting successful transitions of students into graduate school and/or career positions
The Sr. Student Service Coordinator will develop culturally sensitive programming, provide academic support, mentoring and enhanced access to campus and community resources for the Avanzando Program. Specifically, in each area this position will:
Academic Support –
Develop a positive relationship with each Avanzando Scholar that encourages the exchange of information pertinent to student success.
Track the academic progress of each scholar and provide appropriate, early interventions for students falling short of academic goals or failing to make satisfactory academic progress.
Engage scholars in degree audit reports to ensure each stays on track for timely graduation.
Offer opportunities for career exploration, goal setting and early preparation for graduate school and/or career placement.
Plan, coordinate and deliver educational programs to ensure student success.
Create the opportunity for students to have high impact learning experiences with research, volunteer and internship initiatives.
Utilize problem-solving skills to support students in addressing personal and academic challenges.
Provide affirmation of skills, talents, abilities and resiliency of each scholar.
Refer students to various university departments and resources for assistance as needed.
As funding allows, develop, implement and evaluate a Summer Enrichment Program designed to prepare new and returning Latinx students for the upcoming academic year. Programming should include content for families as feasible.
Recruit qualified individuals from campus and from the community to provide mentorship to Avanzando Scholars.
Develop a positive relationship with each mentor assessing strengths and identifying qualities relevant to matching mentors to Avanzando Scholars.
Match scholars with appropriate mentors and monitor relationship development and support.
Provide initial and ongoing training to mentors supporting their development in the mentoring role.
Create opportunities, as resources allow, for scholar/mentor relationship building.
Provide ongoing coaching and support for Avanzando mentors.
Access to Campus and Community Resources –
Develop and nurture a positive relationship with representatives of the Hispanic Development Fund.
Develop and nurture a positive relationship with representatives of campus departments, student service offices and student groups. In particular, nurture collaborative relations with the Latinx and Latin American Studies Program.
Nurture collaborative relationships with Latinx student organizations including the Association of Latin American Students (ALAS) and Latinx Alumni and Student Organization (LASO)
Develop and nurture a positive relationship with representatives of Latinx leaders, professionals and business owners in the Kansas City metropolitan area.
Oversee the maintenance, updating and continued development of the Avanzando Facebook page and other social media.
Other Duties as Assigned
Represent the division to campus and community constituents as assigned by the Director of Multicultural Student Affairs and the Vice Provost/Dean of Students
Support the work and initiatives of the Office of Multicultural Student Affairs by participating in program development, operation and implementation as designated by Director.
Demonstrate a commitment to diversity and inclusiveness and address needs that arise within the campus community.
A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary
Spanish speaking proficiency.
Master's degree in social science, organizational development, higher education, counseling or a related field.
Demonstrated knowledge of student development.
Experience in adult education and curricular development (mentor training).
Experience with program evaluation.
Possess group facilitation capabilities, public speaking abilities, knowledge of adult teaching/learning processes, internet use, and meeting coordination to ensure high participant satisfaction and learning.
Demonstrate effective and professional written and oral communication skills, organizational skills, interpersonal and public relations skills.
Collaborative disposition, skilled in working as a part of highly collaborative teams.
Demonstrated ability to take initiative and problem solve.
Excellent time management skills
Proficiency in word processing, spreadsheets, database programs, presentation software, and website content management systems.
Aptitude in learning new technology quickly.
Full Time/Part Time
Salary commensurate based on experience and education
Initial review of applications will began on July 23,2018. This position will remain open until filled
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (855) 524-0002.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
Founded in 1929 as the University of Kansas City, UMKC has expanded to three campuses, which house 11 different schools and colleges. We are a great university in one of America’s “smartest cities.” Today, UMKC is Kansas City’s 24th-largest employer, with over 3,500 staff and faculty supporting our more than 14,000 undergraduate, graduate and professional students.
As a UMKC employee, you’ll belong to an engaged, diverse community. You’ll also enjoy many competitive benefits, including health, dental, life and other insurance plans; a comprehensive retirement program; and significant tuition assistance and reimbursement programs for employees and their qualifying dependents. For more information, visit the Benefits page. With career options in numerous fields, both academic and administrative, UMKC could be just the opportunity you’ve been looking for.