Career Center

The Center for Government Excellence (GovEx) at Johns Hopkins University, seeks a Practice Manager, Economic Mobility to lead its Economic Mobility program, an initiative focused on providing technical assistance and coaching to city leaders and government organizations to use data and evidence, develop skills and deliver impact at scale that improves resident outcomes in the area of economic mobility. What is considered the American Dream a promising education, a job that pays a living wage, homeownership, and retirement is attainable only for some in the United States. Economic mobility or the prospect of improving ones income relative to the income of ones parents is hindered by a historical inability of underserved populations to accumulate and transfer wealth. Those who do not have the wealth of upper-income families are not able to recover from shocks like the Great Recession as quickly. For other families, events far smaller than a recession can jolt the household. Income and wealth are not the whole story behind these gaps and GovEx aims to work with City leaders stakeholders to evaluate existing policies and use data and evidence to improve economic mobility for individuals and families.

The Practice Manager will serve as a subject-matter-expert, lead a team of Senior Advisors, and will work closely with the Deputy Director of GovEx to manage a portfolio of projects in economic mobility, lead strategy, policy, and analytical support to senior advisors to ensure impactful engagements and outcomes for 100 cities across the US, Canada, and Latin America.

The Practice Manager will be responsible for designing and developing GovExs practice in identified policy focus areas, leading research and establishing best practices to support evidence-based practices in government leading to measurable impact in the city. The Practice Manager partners with relevant stakeholders and can build relationships at all levels, from residents to elected officials. In this role, they will serve as GovExs subject-matter-expert, proactively identifying opportunities to increase the ability of city leaders to determine a city's theory of change and use data and evidence to determine the appropriate intervention to solve complex issues.

The Practice Manager will assist the Deputy Director of GovEx to embed an equity framework and ensure the successful integration of GovExs service delivery model into technical assistance. The role will also work with the Data & Performance Practice Manager of the GovEx Executive Leadership to align in-depth technical assistance and coaching to mayors and their staff to further develop their data practice skills.

The Practice Manager will be responsible for leading policy research and identifying best practices and/or interventions cities can adopt to improve outcomes in the identified priority areas. The Practice Manager will lead efforts to develop resources and work the Training team to develop resources and integrate the practice into curriculum design. The Practice Manager will work with Senior Advisors to scope projects and create project plans that lead to measurable impact.

The position reports to the Deputy Director of GovEx, working closely with the applied research and training team, collaborating with internal and external partners and staff responsible for technology, knowledge management, monitoring evaluation, and communications.

The selected candidate must possess a proven track record of success in the public sector, be a subject-matter-expert in economic mobility, and experience coaching mayors or c-suite leaders. We are seeking a highly skilled visionary with a strong knowledge and background in policy and data practices. In addition to real-world experience working in the public sector with mayors and c-suite leaders, the Practice Manager must be a strong leader with excellent management, communication skills, and able to lead a team that encourages collaboration and respect.

Specific Duties & Responsibilities

Program Development (20%)

• Serve as a subject matter and political context expert, particularly in relation to economic mobility challenges.
• Partner regularly with Deputy Director in coordinating and implementing contracts and grants and develop short-term and long-term strategies and objectives and detail the progress and status of various priorities with partner organizations, funders, and staff.
• Stay current with state-of-the-art developments, best practices, and trends in coaching government officials in leading and/or transforming the culture of data use and management across city governments.
• Lead economic mobility policy research and identify interventions cities can adopt to improve economic mobility in jurisdictions creating a repository of best practices (case studies, policy briefs, etc) and develop materials presenting trends and results seen among GovExs public sector clients.
• Collaborate with the training team to develop curriculum and resources to support workshops, trainings, and courses.
• Facilitate collaborative learning and other peer networking opportunities focused on economic mobility.

Staff Management (35%)

• Hire, train, manage, supervise, and coach a team of Senior Advisors to set and achieve strategic goals and support a values-based organization and team culture.
• Develop, recommend, and administer policies, procedures, and processes in support of programmatic operations.
• Assign staff to projects and oversee their successful completion of these efforts.
• Manage ongoing professional development of staff to improve team talent, skills, and capacity.
• In collaboration with the Deputy Director, serve as hiring manager, including development of job descriptions, onboarding, and evaluation plans.
• Manage ongoing professional development of staff and career pathing to improve team talent, skills, and capacity.
• Support senior advisor technical assistance engagement to government practitioners.

Program Management (35%)

• Manage GovExs portfolio of economic mobility projects, including scoping, developing project plans and technical assistance day-to-day operations, including coordinating with internal staff, holding weekly meetings, and working with external partners.
• Manage multiple executive level learning opportunities with staff, partner organizations, and philanthropic funders in collaboration with the GovEx Director.
• Identify new opportunities to improve internal processes that allow the successful implementation of GovExs technical assistance and coaching program.
• Provide expert advice and leadership to define and continue enhancement of the program that reflect current best practices.
• Partner with Deputy Director of GovEx to align technical assistance delivery to the needs of the economic mobility priority area.
• Lead senior advisors and city leaders to develop a theory-of-change for each economic mobility project, using data and evidence to select metrics, evaluate disparate impacts and policy interventions that lead to measurable results.

Internal & External Relations (10%)

• Build and maintain strong relationships with stakeholders: city leaders, elected officials, and other critical stakeholders.
• Represent GovEx to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders.
• Conduct outreach to government executives and senior staffers in support of GovExs technical assistance and coaching program.
• Manage day-to-day relationships and communications with client governments.
• Identify and recruit new government partners for technical assistance and coaching.
• Communicate and attend meetings with internal and external partners regarding program logistics.
• Collaborate with internal and external evaluators to track and report program participation and demographics.
• Work with the Communications team to promote technical assistance through blogs, podcasts, and other written and multimedia materials.

Special Knowledge, Skills, & Abilities

• Knowledge of the field of government data and how it is used improve service delivery.
• Experience managing diverse teams.
  
• Strong grasp of curriculum development, instructional design, and training adult practitioners.
  
• Capacity to work independently and in a results-oriented workplace.
• Experience in the creation or direction of performance management or data analytics curriculum or courses.
  
• A record of strong professional achievements in public policy, public administration, or a related field.
  
• Proven ability to develop, manage, and thrive in relationships with public sector executives and senior staffers.
  
• Seasoned personnel skills to manage a team of mid-level professionals.
  
• Ability to work in and lead teams in an result-driven workplace.
  
• Extensive familiarity with government, nonprofit, and philanthropic stakeholders.

• Bachelor's Degree.
• Five years related experience.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Masters Degree in Public Policy or related field.
• At least two year's experience in the field of public sector data use.

Classified Title: Program Manager 
Working Title: ​​​​​​​Practice Manager, Economic Mobility

Role/Level/Range: ACRP/04/ME  
Starting Salary Range: $62,780-$86,390-$110,010 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: Monday-Friday 8:30am-5pm 
Exempt Status: Exempt 
Location: ​​​​​​​Hybrid/Homewood Campus 
Department name: ​​​​​​​Ctrs for Govt Excellence & Public Innova  
Personnel area: Academic and Business Centers 

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

Show more

Show less

Connections working at Johns Hopkins University